1. General Information
The owner of the website transeuropa.bg (“we”, “us”, “our”) is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our contact forms.
2. Data We Collect
We may collect and process the following data about you:
Identity Data: Name and surname (provided via contact forms).
Contact Data: Email address and phone number.
Technical Data: IP address, browser type, time zone setting, and operating system (collected automatically via cookies).
Usage Data: Information about how you use our website.
3. How We Collect Your Data
Direct Interaction: You provide your data by filling out forms on our site or by communicating with us by email.
Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment and browsing patterns through cookies (managed via the Complianz plugin).
4. Purpose of Data Processing
We use your data only for the following purposes:
To respond to your inquiries regarding our transport and logistics services.
To manage our relationship with you.
To improve our website, services, and customer experiences.
To comply with legal or regulatory obligations.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to third parties. We may share your information only with trusted service providers (e.g., hosting providers, IT support) who assist us in operating our website, so long as those parties agree to keep this information confidential.
6. Your Legal Rights
Under the GDPR, you have the following rights:
Request access to your personal data.
Request correction of inaccurate data.
Request erasure of your personal data (“Right to be forgotten”).
Object to processing or request restriction of processing.
Withdraw consent at any time where we are relying on consent to process your data.
To exercise any of these rights, please contact us at: [Insert your email address here].
7. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
8. Cookies
You can set your browser to refuse all or some browser cookies. For more information about the cookies we use, please refer to our Cookie Policy.
Cookie Policy (EU)